Home : Insights / Commentary

Insights / Commentary

Revolutionizing Branch Cash Management

Revolutionizing Branch Cash Management

Financial institutions are constantly under pressure to ensure their operations are running as efficiently as possible. A major area of focus is cash handling and reconciliation, which is one of the most time-consuming tasks for banks. This focus created the traditional template for the job of bank teller, with significant value placed on the ability […]

Continue Reading
Why cash recycling can pay off for banks

Why cash recycling can pay off for banks

Cash recycling is a relatively recent development for ATMs, which raises the question of whether it is actually a good investment that can save time and money while increasing teller productivity. Image via Adobe Stock June 6, 2023 | by Bradley Cooper — Editor, ATM Marketplace Cash can be a tricky payment method to manage. There’s the matter of […]

Continue Reading
Taking a closer look at video banking

Taking a closer look at video banking

Video banking is a now a multi-billion dollar industry. Where’s it headed? ATM Marketplace takes a closer look. April 7, 2023 | by Bradley Cooper — Editor, ATM Marketplace It is no surprise that customers now expect service on their own terms and at their own convenience. This includes not only simple banking services such as checking account balances […]

Continue Reading
The Road to Self-Checkout

The Road to Self-Checkout

The Road to Self-Checkout by Michael Graham, Senior Vice President New Business Division Navigating a path to self-checkout for your store can appear to be a treacherous one, wrought with dangers including the potential for significant capital outlay, lengthy and complex software integrations and possible service interruptions. Most importantly, what about fears of failed customer […]

Continue Reading
The ATM User Experience

The ATM User Experience

At its broadest, user experience design encompasses all aspects of a product or service, from branding to acquisition to function, and even includes product support.

Continue Reading
Inspired Banking Episode 5

Inspired Banking Episode 5

“The start of video banking was on the transactional side with tellers. That was actually my father, Gene Pranger, that pioneered that technology. So, he actually created what was called the personal teller machine, which actually brought tellers to devices and allowed them to take control of that device to enhance the capabilities and transactions […]

Continue Reading