Market Insights
Stay up to date by browsing the latest insights from our industry leaders. Read our latest blogs and whitepapers, watch videos and promotional materials about the latest technology, and listen to our podcasts to stay on top of the latest happenings here at Hyosung Innovue.
Latest From the Blog
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
PCI TR-31 and TR-34 Guidance for FI ATMs
Hyosung ATMs have been updated to support a more secure method of storing and securing encryption keys. The new standard TR-31 (“key blocks”) will be mandated by PCI (Payment Card Industry) for the transfer of keys to ATMs starting January 1, 2025. To transfer the master key from the host processor to the ATM in […]
Secure Cash Transfer
Financial institutions are constantly under pressure to ensure their operations are running as efficiently as possible. A major area of focus is cash handling and reconciliation, which is one of the most time-consuming tasks for banks. This focus created the traditional template for the job of bank teller, with significant value placed on the ability […]
Hyosung TNS Appoints Bryan Choi as CEO
Hyosung TNS Inc., the parent company of Hyosung Americas and a global industry leader in financial technology innovation, proudly announces the appointment of Bryan Choi as CEO, effective July 19th. Bryan Choi, 61, brings a wealth of global experience and a strong technology background to Hyosung TNS. A graduate of Seoul National University with a […]
Our Evolving Payment Ecosystem
The Federal Reserve published one of my favorite studies, its annual Diary of Consumer Payment Choice, last month. As usual, it is filled with some very interesting information about the ways that people are choosing to make payments in our evolving economy. In short, the Diary of Consumer Payment Choice captures the amount of payments […]
Featured Videos
Podcasts
Watch all of our podcasts to hear about the latest banking and retail from our industry experts.
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Banking Experiences Episode 1
Hyosung is turning heads – again! Keeping new trends in mind, host Tyler Kern sat down with Michael Graham, VP of Retail Strategy & Solutions with Hyosung, to di…
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Retail Experiences – Episode 1
Hyosung is turning heads – again! Keeping new trends in mind, host Tyler Kern sat down with Michael Graham, VP of Retail Strategy & Solutions with Hyosung, to di…
Whitepapers
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
HSFCU Wins Future Branches Award with Hyosung Tech
HSFCU Strategy and Fortitude Wins Future Branches Awards with Hyosung Tech In 2019 Hawaii State Federal Credit Union (HSFCU) partnered with NextBranch and Hyosung to implement new products and services. With their successful efforts, HSFCU received the 2021 Future Branches Innovators Awards for Most Effective Branch Technology Implementation. Choose Branch Technology from the company that has won […]
Using Self-Service Tools to Thrive in an Uncertain Market
Customer behavior is constantly evolving. There are many factors that drive behavior change – technology advances, changing needs, societal influences – but they all drive updated expectations and new demands that consumers place on the businesses that serve them. Leading businesses, regardless of industry, are in tune with their customers’ demands, constantly updating and adding […]
Cash Recycling is for Everyone
Cash recycling is not a new topic. Financial institutions across Europe and Asia have used cash recycling ATMs to offset the high costs of cash-in-transit companies for more than 25 years. Written by Greg Donahue In the United States, institutions have mulled for years whether implementing recycling technology at the ATM would provide a return […]
Insights/Commentary
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Secure Cash Transfer
Financial institutions are constantly under pressure to ensure their operations are running as efficiently as possible. A major area of focus is cash handling and reconciliation, which is one of the most time-consuming tasks for banks. This focus created the traditional template for the job of bank teller, with significant value placed on the ability […]
Why cash recycling can pay off for banks
Cash recycling is a relatively recent development for ATMs, which raises the question of whether it is actually a good investment that can save time and money while increasing teller productivity. Image via Adobe Stock June 6, 2023 | by Bradley Cooper — Editor, ATM Marketplace Cash can be a tricky payment method to manage. There’s the matter of […]
Taking a closer look at video banking
Video banking is a now a multi-billion dollar industry. Where’s it headed? ATM Marketplace takes a closer look. April 7, 2023 | by Bradley Cooper — Editor, ATM Marketplace It is no surprise that customers now expect service on their own terms and at their own convenience. This includes not only simple banking services such as checking account balances […]
The Road to Self-Checkout
The Road to Self-Checkout by Michael Graham, Senior Vice President New Business Division Navigating a path to self-checkout for your store can appear to be a treacherous one, wrought with dangers including the potential for significant capital outlay, lengthy and complex software integrations and possible service interruptions. Most importantly, what about fears of failed customer […]
Market News
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Secure Cash Transfer
Financial institutions are constantly under pressure to ensure their operations are running as efficiently as possible. A major area of focus is cash handling and reconciliation, which is one of the most time-consuming tasks for banks. This focus created the traditional template for the job of bank teller, with significant value placed on the ability […]
Why cash recycling can pay off for banks
Cash recycling is a relatively recent development for ATMs, which raises the question of whether it is actually a good investment that can save time and money while increasing teller productivity. Image via Adobe Stock June 6, 2023 | by Bradley Cooper — Editor, ATM Marketplace Cash can be a tricky payment method to manage. There’s the matter of […]
Taking a closer look at video banking
Video banking is a now a multi-billion dollar industry. Where’s it headed? ATM Marketplace takes a closer look. April 7, 2023 | by Bradley Cooper — Editor, ATM Marketplace It is no surprise that customers now expect service on their own terms and at their own convenience. This includes not only simple banking services such as checking account balances […]
What’s on the horizon for retail ATMs?
by Bradley Cooper — Editor, ATM Marketplace When customers think of ATMs, they typically think of a device at a bank. However, ATMs also have a large presence in retailers ranging from big box stores like Walmart to small family-owned gas stations. Typically these retail ATMs have had fewer features than bank ATMs, but that […]
Infographics
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Cash Is Vital In A Digital World
Bill Budde is the Vice President of Product Marketing for Hyosung. In this role, he helps banks and credit unions make decisions about branch transformation technology and unlock the value of those investments. Prior to joining Hyosung, Bill worked at JPMorgan Chase in both the Retail Banking and Merchant Processing business units, developing and implementing […]
Events
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Platinum Sponsor, Hyosung America, to Share Significant News at NAC2020-VIRTUAL Conference
Media Contacts: Bruce Renard Executive Director The National ATM Council, Inc. (904) 683-6533 [email protected] Sharon Shaw Senior Director of Marketing Hyosung (469) 676-1199 [email protected] Platinum Sponsor, Hyosung America, to Share Significant News at NAC2020-VIRTUAL Conference Jacksonville, Florida, September 24, 2020 – The National ATM Council, Inc. (NAC) has proudly announced that leading global ATM manufacturer, Hyosung, […]
Hyosung Company Milestones
Since launching its new dedicated service division in July of 2012, Hyosung has been growing at a rapid pace. We continue to expand as the company aims to deliver unrivaled products along with the best service in the industry. Take a look at some of our company milestones over the last several years.
Core Integration: How to Exceed Consumer Expectations
The ATM and self-service channel is ripe for disruption. Consumers today demand more self-service than ever, and companies across the globe are creating solutions that enable their customers to do more with self-service. What can you do to keep up with this demand?
Hyosung and Win10: An Opportunity for Change
The ATM and financial self-service industries are buzzing with discussions about the looming Windows 10 migration. Microsoft has requested that customers transition to Windows 10, and the penalty for noncompliance is no more security updates and no more patches. In short, Microsoft will eventually stop supporting Windows 7. How will it affect you? Continue improving your software […]
Bulletins
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
PCI TR-31 and TR-34 Guidance for FI ATMs
Hyosung ATMs have been updated to support a more secure method of storing and securing encryption keys. The new standard TR-31 (“key blocks”) will be mandated by PCI (Payment Card Industry) for the transfer of keys to ATMs starting January 1, 2025. To transfer the master key from the host processor to the ATM in […]
What is Windows OS CE 7.0 for ATMs?
A recent technical bulletin was launched to inform our customers about the new WinCE 7.0 mainboard for our Retail ATMs. The new mainboard does not have a separate I/O board like the WinCE 6.0 mainboard required. The WinCE 7.0 mainboard and I/O board are “combined” so it is only one part. The new WinCE 7.0 […]
How to Update Hyosung ATM Software Remotely?
Remote Updates Gone are the days of receiving software updates through CDs and floppy disks. Today’s digital environment requires online distribution to become the main mode of software distribution. The ability to respond quickly to security events and correct software defects over the air has recently revolutionized the mobile and personal computing spaces, and Hyosung […]
Hyosung America – Ranked IDC Top FinTech Provider
The 2021 IDC FinTech Rankings have been released placing Hyosung as #29 in the Top 100 global financial technology providers. The annual rankings take a global look at the leading hardware, software, and services providers in the financial industry. Vendors were ranked according to their performance in the 2020 calendar year. The IDC FinTech Rankings, […]
PR
Stay up to date in the by reading the latest trends and insights from the industry leaders, Hyosung.
Hyosung TNS Appoints Bryan Choi as CEO
Hyosung TNS Inc., the parent company of Hyosung Americas and a global industry leader in financial technology innovation, proudly announces the appointment of Bryan Choi as CEO, effective July 19th. Bryan Choi, 61, brings a wealth of global experience and a strong technology background to Hyosung TNS. A graduate of Seoul National University with a […]
Hyosung Opens New North Texas Distribution Center
IRVING, TX, May 31, 2024 – Hyosung Americas, a leader in ATM hardware, software, and services since 1998, has announced the opening of a new 125,104-square-foot Distribution Center near DFW Airport at 4100 Passport Ave. This state-of-the-art facility is 66% larger than the company’s previous locations, marking a significant expansion of Hyosung’s operations in North […]
Hyosung Innovue: The ATM Maker Rebrands to Embrace a ‘Customer-Led Revolution’
Hyosung Innovue: The ATM Maker Rebrands to Embrace a ‘Customer-Led Revolution’ Originally posted and created by Dallas Innovates, LANCE MURRAY • JAN 31, 2023 Hyosung America, the Irving-based maker of ATM technology, has announced a new brand identity—“Hyosung Innovue.” “Innovue is a compound word that stands for “Innovation + Vision” and expresses our company’s goal […]
Hyosung America Launches New Brand Identity
Hyosung America Launches New Brand Identity DALLAS, January 31, 2023 – Hyosung America today announced “Hyosung Innovue,” a new brand identity. The change is the culmination of a year-long effort to reframe the company’s story of value as a human experience maker. “Our company has a long history of harnessing its unique combination of a […]