Although not a new technology, contactless ATMs are quickly becoming the preferred method for consumers to handle banking. Whether through NFC, QR codes, or SMS-based one-time passwords (OTP), consumers demand convenience and choice. Understanding the benefits and challenges of contactless technology offers ATM operators key insights to better serve customers and elevate operations. According to […]
Despite the rapid adoption of digital banking and contactless payments, cash continues to play an essential role in the financial ecosystem. According to the European Central Bank, cash is still the most accepted form of payment with 88% of surveyed companies saying they accept it. As financial institutions continue to consolidate branch networks, millions of […]
Historically, ATM threats centered on physical attacks like skimming or cash theft. Today, criminals use advanced techniques, including Black Box attacks, malware-driven jackpotting, and network intrusions that blend physical and cyber-attack methods. To counter these threats, the industry has deployed anti-skimming devices, reinforced safes, data encryption, multi-factor authentication (MFA), and application whitelisting. While these remain […]
Even as digital applications and contactless payments continue to grow, cash remains a steady force in the global economy. According to both the most recent US Federal Reserve and the European Central Bank reports, cash is still the third most used form of payment in the US and is used for 52% of all physical […]
On February 10th, Hyosung TNS hosted the second Hyosung Sync: Growth Summit at its HFS VINA manufacturing campus in Bac Ninh, Vietnam, bringing together partners from across Southeast Asia. Building on the momentum of the first summit, this gathering focused on branch transformation and the evolving role of physical banking channels in a rapidly digitizing […]
Hyosung TNS successfully hosted Hyosung Sync: Growth Summit on February 5th at its HFS VINA manufacturing facility in Bac Ninh, Vietnam, welcoming key partners from the Middle East & Africa (MEA) region. The summit focused on strengthening collaboration while exploring how software and integrated solutions can support the evolving banking landscape in the region. During […]
As the ATM and cash landscape continues to see drastic change and digital banking accelerates, the role of the ATM is being fundamentally reexamined. Once viewed as a simple transaction device, the ATM is now positioned to evolve through the application of artificial intelligence (AI) into a strategic extension of the bank’s digital and physical […]
Bank branches have long been established as a representative channel for financial services. However, the spread of digital banking and changes in customer behavior, expectations, and approaches are redefining the role of physical branches. Unique functions such as complex financial consultations, document processing, and large cash transactions are difficult to fully replace with digital channels, […]
Shifting Branch and Cash Landscape Europe The French banking landscape has shifted dramatically in recent years. According to recent surveys, the closure of bank branches is accelerating throughout France and much of the world. When asked, the primary reason cited by financial institutions is the drop in footfalls and the rise of digital banking. In […]
Cash is Still King – But Smarter Management Is Now a Must Cash remains central to many retail and hospitality venues across Australia and New Zealand. From the gaming floor to the bar, it’s still the preferred form of payment for many patrons. But behind the scenes, managing that cash comes with significant operational complexities […]
As the financial world continues to evolve, one trend is becoming increasingly clear: the number of ATMs is declining. From high streets to supermarkets, cash machines are disappearing at a rapid pace. But what does this mean for consumers, businesses, and the future of cash? The Decline of ATMs: A Global Shift Across the globe, […]
Although bank branches have been on the decline for years, in the wake of the global pandemic, widespread adoption of mobile and online banking has resulted in an even sharper drop. But these modern banking services have their limits, and bank customers inevitably must visit a branch for any number of advanced transactions. So how […]