With the rise of online banking and the widespread adoption of digital payments, it’s easy to assume that cash is becoming a thing of the past. But in reality, that couldn’t be further from the truth. Cash in circulation continues to grow globally, year after year, driven by ongoing demand for this trusted and tangible […]
How is a cash recycling ATM different from a standard ATM machine? The short answer is that a cash recycling ATM is capable of dispensing customer-deposited bills, which means the ATM’s funds need to be replenished less often, saving you money on costly CIT visits, freeing up employees, and maximizing cash handling and security. The […]
Financial institutions are constantly under pressure to ensure their operations are running as efficiently as possible. A major area of focus is cash handling and reconciliation, which is one of the most time-consuming tasks for banks. This focus created the traditional template for the job of bank teller, with significant value placed on the ability […]
December 2024 – We are thrilled to announce that Hyosung has been recognized as one of Vietnam’s Top 20 Best Brands 2024, as well as a Top 20 Excellent Foreign Direct Investment (FDI) Company. These prestigious awards, presented by the Vietnam Consumer Protection Center and the Culture and Economy Research Institute, celebrate the strong partnerships […]
Since the height of the global Great Resignation, employee turnover has reached critical levels. Across the retail spectrum, employee retention is as low as 14% in the first three months1. Attrition of this magnitude costs companies in a myriad of ways; but mainly time, resources, and money. The lengthy processes of onboarding and training new […]
Branch transformation has become an ever-present topic for financial institutions. Banks and credit unions of all sizes are evaluating the way they build their branches, working to create the right mix of customer experience, employee satisfaction, and operational efficiency. At the heart of any branch transformation initiative is self-service banking. Self-service banking began in 1967 […]
Today’s financial environment puts pressure on companies in all industries to reduce expenses. This pressure makes operational efficiency a key driver in investment decision-making for all companies, including financial institutions. Banks and credit unions of all sizes are looking for ways to operate more efficiently and reduce or eliminate non-value-added tasks. This has placed a […]
Delivering Faster, More Secure, & Convenient Transactions. NFC (Near Field Communication) at an ATM allows users to perform transactions without inserting a physical card. Instead, you use a smartphone, smartwatch, or NFC-enabled card by tapping it on the ATM’s contactless reader. Key Features: What is NFC? NFC (Near Field Communication) is a wireless communication technology […]
The Federal Reserve published one of my favorite studies, its annual Diary of Consumer Payment Choice, last month. As usual, it is filled with some very interesting information about the ways that people are choosing to make payments in our evolving economy. In short, the Diary of Consumer Payment Choice captures the amount of payments […]
Fraud of all types is on the rise, and ATM fraud is no exception. Banks, credit unions, processors, and ATM providers have devoted significant resources to hardening the entire ATM environment and making all kinds of fraud more difficult. Measures such as point-to-point encryption, whitelisting, and device pairing have added extra layers of security to […]
The world’s first generation of ATM machines were rudimentary at best, capable of little more than dispensing cash. Today, customers enjoy the ability to check multiple account balances on intuitive touch screens with advanced safety features. The latest generation of ATM technology now features cardless cash withdrawal options. The contactless ATM is becoming increasingly important […]
The expectations of consumers have changed dramatically. The pandemic has forced them to rethink how they carry out everyday activities—from getting cash at retail ATM machines to shopping for groceries. Businesses responded by providing their customers with more convenient options, like curbside pick-up. It’s unlikely that the world will ever go back. With the “new […]