Remote Customer Service

Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Remote Customer Service Solutions
Combine our suite of product offerings to enhance the customer experience with remote services and operations.

BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Connect Series
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.

Recommended Experiences

Self-Order & Checkout Experiences
Related Experiences Self-Order & Checkout JetCheck – our comprehensive self-order & checkout series – delivers frictionless experiences while maximizing operational efficiency. Slim designs and the ability to configure components ensures optimal installation and great space efficiency for any size retailer. With the ability to easily customize the UI/UX and maintain your existing POS system for […]
Related Contents

Looking for Banking Services? Try Your Local Convenience Store!
Although bank branches have been on the decline for years, in the wake of the global pandemic, widespread adoption of mobile and online banking has resulted in an even sharper drop. But these modern banking services have their limits, and bank customers inevitably must visit a branch for any number of advanced transactions. So how […]

The Surprising Resilience of Cash – Why Automation is More Crucial Than Ever
With the rise of online banking and the widespread adoption of digital payments, it’s easy to assume that cash is becoming a thing of the past. But in reality, that couldn’t be further from the truth. Cash in circulation continues to grow globally, year after year, driven by ongoing demand for this trusted and tangible […]

How is a Cash Recycler Different from a Standard ATM?
How is a cash recycling ATM different from a standard ATM machine? The short answer is that a cash recycling ATM is capable of dispensing customer-deposited bills, which means the ATM’s funds need to be replenished less often, saving you money on costly CIT visits, freeing up employees, and maximizing cash handling and security. The […]