Remote Customer Service

Serve Your Customers Anywhere

BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.

Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.

Remote Customer Service Solutions

Combine our suite of product offerings to enhance the customer experience with remote services and operations.

BlueVerse Teller

Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.

Connect Series

Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.

Recommended Experiences

Self-Order & Checkout Experiences

Self-Order & Checkout Experiences

Related Experiences Self-Order & Checkout JetCheck – our comprehensive self-order & checkout series – delivers frictionless experiences while maximizing operational efficiency. Slim designs and the ability to configure components ensures optimal installation and great space efficiency for any size retailer. With the ability to easily customize the UI/UX and maintain your existing POS system for […]

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Although bank branches have been on the decline for years, in the wake of the global pandemic, widespread adoption of mobile and online banking has resulted in an even sharper drop. But these modern banking services have their limits, and bank customers inevitably must visit a branch for any number of advanced transactions. So how […]

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How is a Cash Recycler Different from a Standard ATM?

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