Remote Customer Service
Serve Your Customers Anywhere
BlueVerse – our customizable, interoperable software suite – improves banking experiences by ensuring that financial institutions can seamlessly connect physical and digital experiences to deliver on their end-customers unique needs.
Paired with our Series 8 or Series 9 ATMs, BlueVerse Teller enables an instant video connection between a customer and a teller when assistance is needed or risk rules require higher level authentication. Paired with our Connect Series, BlueVerse software creates a rich, immersive video connection between a customer and a banker.
Remote Customer Service Solutions
Combine our suite of product offerings to enhance the customer experience with remote services and operations.
BlueVerse Teller
Our customizable, interoperable software suite that improves banking and retail experiences by ensuring that our customers can seamlessly connect physical and digital experiences to deliver on their end customers unique needs.
Digital Desk™
Multi-channel offering that provides bankers the tools to deliver the entire financial sales process remotely, including presenting product information, collecting customer documents and identification, sharing and co-filling out applications, gathering signatures, and closing deals. Bankers can be in a video call center, in branches and available in their idle time, or remote at home.
Recommended Experiences
Full Service Banking
Complete Banking Functionality Choose from the Series 8, our most flexible, bank grade ATM & TCR series designed for upgradability and transformation; or the Series 9, our most advanced, bank-grade ecofriendly recycling ATM series designed for high volumes and maximum performance. Full Service Banking Solutions Combine our suite of product offerings to provide a true […]
Convenient Cash Access
Convenient Cash Access Hyosung ATMs provide convenient, reliable cash access to your customers. Our wide variety of offerings provides a solution for every location, and our modern software solutions enable a complete range of functionality and features. Convenient Cash Access Solutions Combine our suite of product offerings to provide an optimized convenient cash access solution […]
Related Contents
Reducing Cash Deserts: How ATMs Improve Financial Access and Drive Revenue
Despite the rapid adoption of digital banking and contactless payments, cash continues to play an essential role in the financial ecosystem. According to the European Central Bank, cash is still the most accepted form of payment with 88% of surveyed companies saying they accept it. As financial institutions continue to consolidate branch networks, millions of […]
The Future of ATM Security: Moving Beyond Prevention to Prediction
Historically, ATM threats centered on physical attacks like skimming or cash theft. Today, criminals use advanced techniques, including Black Box attacks, malware-driven jackpotting, and network intrusions that blend physical and cyber-attack methods. To counter these threats, the industry has deployed anti-skimming devices, reinforced safes, data encryption, multi-factor authentication (MFA), and application whitelisting. While these remain […]
Modernizing the Branch Cash Economy, A Smarter Approach to Cash Management
Even as digital applications and contactless payments continue to grow, cash remains a steady force in the global economy. According to both the most recent US Federal Reserve and the European Central Bank reports, cash is still the third most used form of payment in the US and is used for 52% of all physical […]